privacy policy
Last update: September 11, 2026.
This Privacy Policy explains how Hydra Fertilizers treats personal data when visiting www.hydrafertilizers.com, contact the brand or make a purchase.
1. Responsible for the treatment
The person responsible for the treatment is Pedro Miguel Carvalho, individual businessman, Rua Lopes, n.º 51, Cave Direita, 1900-297 Lisbon, Portugal, NIF PT24216919.
Contact for privacy matters: hydraferts@gmail.com.
2. Data we can handle
- Purchase and contact details: Name, email, telephone, billing and delivery addresses, NIF when provided, purchased items and order history.
- Payment data: State, method and references required to confirm payment. The complete card data is handled by the payment provider and is not stored directly by Hydra Fertilizers.
- Communications: Messages, requests for support, complaints and preferences communicated by the customer.
- Technical and usage data: IP address, browser, device, pages visited, origin of the visit, cookie identifiers and technical events necessary for the security, operation and measurement of the site.
3. PURPOSES AND FUNDAMENTALS
- Run the order: Confirm payment, prepare delivery, issue documents, provide support and manage returns. Basis: Execution of the contract.
- comply with legal obligations: Billing, accounting, taxation, guarantees and response to authorities. Basis: Legal obligation.
- Protect the store and customers: Prevent fraud, abuse and security incidents. Basis: Legitimate interest, respecting the rights of the holder.
- Improve the site and measure performance: Analyze usage and fix problems. When non-essential cookies are used, the basis is consent.
- Marketing: Send promotional communications when there is consent or other applicable legal basis. You can unsubscribe at any time.
4. Recipients and Providers
The data can be handled by providers who help to operate the store, namely the e-commerce platform, accommodation, payments, billing, communications, analysis, fraud prevention and carriers. We only share the necessary data for each purpose and require appropriate measures of confidentiality and security.
We may also communicate data when required by law, court decision or competent authority, or when it is necessary to protect legitimate rights.
5. International transfers
Some providers may handle data outside the European Economic Area. In these cases, we use the protection mechanisms provided for in the GDPR, such as adequacy decisions or type contractual clauses, and additional measures when necessary.
6. Conservation
We keep the data only for the period necessary for its purpose and to comply with legal obligations. The billing and transaction data are saved by the applicable tax and accounting deadlines; Communications and support records are kept during the period necessary to resolve the application and defend rights; Consent-based data is kept until its withdrawal, without prejudice to reasonable technical periods.
7. Cookies
We use strictly necessary cookies for functions such as navigation, cart, session and security. Analysis, customization or advertising cookies should only be activated according to the choices presented in the consent mechanism. You can change preferences in this mechanism and delete cookies in browser settings.
8. Holder's Rights
Under applicable terms, you may request access, rectification, erasure, limitation, portability or opposition to the processing of your data and withdraw consent at any time. The withdrawal does not affect the treatment already carried out in a lawful way.
To exercise a right, write to hydraferts@gmail.com. We may ask for additional information strictly necessary to confirm the identity. You can also file a complaint with National Data Protection Commission.
9. Security and Minors
We have adopted technical and organizational risk measures appropriate to protect personal data. The store is not specifically intended for minors and we do not seek to consciously collect data from children without the proper intervention of the respective representative.
10. Changes
This policy can be updated to reflect legal, technical or operational changes. The date at the top of the page identifies the current version.